Goodnight Macaroon Reviews

I would give this company zero stars if I could! I fell for an item that an influencer posted and did not realize that it was coming DIRECTLY from China. Not only did it take forever but once it arrived it looked NOTHING like the photo. Returns are on the customer which I find completely ridiculous since I ALREADY paid almost $10 in the first place to get the item. They agreed to refund my order in FULL (including initial shipping charge) if I sent back at my own cost. Sent back and spent $17. They refunded my order GREAT but DID NOT refund my shipping charge like they promised. I emailed them MULTIPLE times to ask them to please refund my shipping as they promised. No response. Totally ghosted me. Insanely unprofessional. DO NOT BUY FROM THIS GARBAGE COMPANY

I don't even know where to start. HORRIBLE quality, 6 items (all damaged or stained or labels sewn on wrong or sizing AGGRESSIVELY off) crammed into the tiniest taped up ball that took forever to cut through because I didn't want to cut the clothing. Took ages to get here. NEVER expect anything refunded (sent pictures of stains, clothing description sizes with a measuring tape showing they're off, seems just pulled out everywhere) no refund. I ordered a dress in a medium and it could've fit 3 of me. I took a picture and sent them the measurements showing they're off, showing another dress from them in a medium, showing the dress being backwards with the label sewn on wrong, I could literally write a novel on everything that was horrific with them, and 0 refund, they found nothing wrong with anything, no help at all.

Literally do not buy ANYTHING from here. I was so excited cause the items looked cute on an influencer so I got like 10 things expecting good quality and all were GARBAGE.

I even messaged the influencer saying like "girl I love you, but this brand is god awful and I was so disappointed in the quality and everything after"… I've never seen her post a thing about them since….

Horrible.horrible.cheap.waste of money.awful service. Literally the worst purchases I have ever made and I order a TON online.

Ordered and it never came. Contacted customer service and they did nothing! It's been a month and nothing

I cannot emphasize enough how awful the quality of clothes were that I received. Thread color for stitching all over the place, awful stitching with weird horns on sweater shoulders, awkward lumping. Or just wrong color used in the middle of a sweater that looked like an attempt to fix a rip? Boots with rips, faulty zippers, everything is visibly glued on with glue showing everywhere

Ordered a dress in a medium that came as double the circumference size they had listed on the website (I measured). When I sent them the picture showing the measuring tape on the dress, their response was "we looked and don't see anything wrong". Label was glued on the wrong side of the dress and the fabric was like recycled cardboard

Takes weeks to hear anything back and they tell you to return the items. I tell them it was shipped in a crammed packed package that was literally wrapped I don't know how many times in tape to make 6 items for in a football sized package. It took FOREVER TO OPEN because I didn't know where I could cut without hitting fabric.

When they realized there was no return label TO CHINA they asked me to "send a hand written parcel with my name, item numbers I'd like to return, and my address"…. Why would me sending a hand written parcel with the information (not asking for the items returned, just the info) that you literally have right in front of you?

I saw Goodnight macaroon on a influencer page and ordered a few things immediately. I knew shipping would take a while so when I went to look at reviews I was immediately in deep regret! I just thought well... money wasted! However when I got my clothes (after about a full month) I was shocked that the clothes were cute. This is coming from a very picky shopper too btw. They aren't name brand quality but they were nice. I do recommend not ordering anything that says one size unless you're a very small frame or want a belly shirt/sweater. I don't know if I got lucky but I'm pretty happy with my sale purchases. Everything I ordered was 20 dollars on sale so perhaps if I had spent more I wouldn't be AS impressed. Hope this helps!

I ordered a bag on 3/1/2022, it is now 6/7/2022. 98 days later and I STILL HAVE NO BAG. The first tracking number they gave me was incorrect, the second tracking number they gave me was last scanned in Hong Kong on 4/13/22. And hasn't moved since. I have e-mailed the company numerous (10+) times to be told that they would not refund me. After posting complaints on Instagram, someone from customer service e-mailed me on 5/25/22 to tell me they have issued a refund and I could expect to receive it in 30 days... still nothing pending on my bank account, so I will wait to see if that actually happens or not. I am betting that it will not and that I will never see that $65 again. Meaning this company will 100% steal your money and not send you what you ordered. What is also infuriating about this company is that somehow every blogger on IG is able to receive products from them in a timely manner to promote on their platform and paying customers are not. Also, if anyone bothers to look at their tagged photos on IG literally ALL OF THE PHOTOS are BLOGGERS w/ codes to promote Goodnight Macaroon! And every single Goodnight Macaroon post is a "giveaway" with no winner ever announced? Just to get people to comment on and share their posts. This company is a TOTAL scam and a complete money racket. How they haven't been shut down is beyond me. But I would never spend another dime here because obviously I wouldn't get a product that I paid for and I will never get a refund.

This was my first and LAST time every ordering from this company. First of all all of their products come from HONG KONG! Which is mentioned NO WHERE on their website :) :) It took 6 weeks for me to receive the one item I ordered and holy crap I thought this order came from shein. The quality was awful; it felt like cardboard and looked nothing like it did online. Keep in mind I paid $65 dollars for it so it was not cheap. If you want to return anything you have to pay for it yourself and guess what you probably won't even get your refund because it's been over a month and they claim they "never received" my item even after UPS confirmed the delivery and it was SIGNED for by one of their employees. Please stay away from this scam of a company.

I read the previous review and although my order took a bit longer than I anticipated, (and I live in France which can be tricky with online orders) I found that customer service was very responsive and helpful. I am very pleased with the quality of the shoes and based on this first experience, I would recommend. Perhaps if cancelling an order it would be better to receive them and go through the return process which is probably more streamlined with procedures...

Ordered a bathing suit that was horrible quality. No returns accepted. Looked nothing like the photo.

Tried to make a return, but the company did not provide a return form (which is required per their return policy in order to receive a refund). When I emailed asking for one, they ignored my request. I submitted a complaint with my financial institution, and only then did this company's customer service reach out to me. However, they still did not provide me with the return form, they only reached out in order to accuse me of theft. This has now been going on for over a month. They continue to refuse to provide me with a form, and continue to threaten legal action just because I refuse to cancel my bank's charge back due to this problem. DO NOT under any circumstances get involved with this company.

Tried to make a return, but the company did not provide a return form (which is required per their return policy in order to receive a refund). When I emailed asking for one, they ignored my request. I submitted a complaint with my financial institution, and only then did this company's customer service reach out to me. However, they still did not provide me with the return form, they only reached out in order to accuse me of theft. This has now been going on for over a month. They continue to refuse to provide me with a form, and continue to threaten legal action just because I refuse to cancel my bank's charge back due to this problem. DO NOT under any circumstances get involved with this company.

I ordered a pair of shoes on 2/21/2022, and as of 3/13/2022, they have not shipped. I paid 9.99 for shipping, and emailed customer service to see when they might ship and was told they had been dispatched and would soon ship, but a week later, they've never been shipped and was told to expect 45-60 days! This is a ridiculous amount of time, and I've been told conflicting information from their customer service. Of course, they charged my credit card right away. Very disappointed in this company and won't order from them again.

Company drop ships from Hong Kong, returns to Florida. They have a restrictive return policy that varies depending on if you read the site, your receipt or packing slip. Anyway handbags are C grade Chinese goods (ie the street vendor quality in HK) not what you would ever buy, strong routine scent of glue that will never go away, appears they are selling (at least handbags (3) I received, lowest grade goods. I asked for a refund as my goods were defective. Paid about 30$ to mail to Florida too (no return tags as it drops from HK)

I ordered two skirts. Both were unexpectedly small and looked very cheap, and they unfortunately weren't cheap. I wouldn't recommend ordering from this site and it looks like they don't post negative reviews on their website.

Horrible customer service.Got only one of 3 items and instead of just re-shipping —they refused to help. They suck all together too because the item I DID get looked so fake and phony. Such a rip off company. With horrible support. I won’t be sending anything back because they don’t offer return shipping. And they only give store credit.